Privacy Policy

Last updated: 22 June 2025

1. Introduction

BrightFix Lighting Repairs ("we", "our", "us") operates the website arlbcnkc.shop (the "Site"). This policy outlines how we collect, use, and protect your personal information. By using the Site, you agree to these terms.

2. Information We Collect

• Personal Data: Name, postal address, email, phone (submitted through our contact form).
• Usage Data: IP address, browser type, pages visited, session length, referrer URLs.
• Cookies: Small files that remember preferences and provide analytics.

3. Purpose of Processing

• To schedule lighting repairs and send quotations.
• To improve Site functionality and user experience.
• To send service updates or promotional offers (opt-out available).

4. Cookies & Tracking

We use essential cookies for form operation and analytical cookies (Google Analytics) to measure traffic. You may disable cookies via your browser; some features may not work as intended.

5. Third-Party Processors

Trusted vendors (hosting, analytics, email delivery) process data solely to provide contracted services and are bound by confidentiality.

6. Data Security

Data is encrypted in transit (SSL) and protected by firewalls, regular audits, and role-based access controls.

7. Data Retention

We retain Personal Data only as long as necessary for the purposes outlined or legal compliance.

8. Your Rights

You may request access, correction, deletion, or transfer of your Personal Data by contacting us at the address below.

9. Children’s Privacy

Our services are not directed to children under 16, and we do not knowingly collect their data.

10. Changes

We may update this policy periodically. Changes become effective when posted with a new "Last updated" date.

11. Contact